Transforming Corporate Training
and Learning Experiences
Founded in 2002 by Dr. Bikram Kumar Singh, who was named Chief Learning Officer of the Year, BK One Learning was recognized on TrainingIndustry.com's Global Top 12 Training Outsourcing Companies Watchlist. BK One has maintained a top position among Asia’s leading Business Process Outsourcing (BPO/BPM) training firms for over twenty-five years. We are a global consulting, training, and learning-solutions outsourcing company with over 5,000 training associates, serving clients in more than 40 countries. By integrating extensive experience and comprehensive capabilities across industries and business functions, and in-depth research on the world’s most successful companies, BK One partners with clients to help them become high-performance organizations.
Our "high-performance business" strategy leverages our expertise in consulting, training, and learning outsourcing to enable clients to perform at their best and create sustainable value for their customers and shareholders. Using industry knowledge, service-offering expertise, training, and technology, we identify emerging business and learning trends and develop solutions to support clients worldwide. We maintain strong relationships with leading global companies and governments, working with organizations of all sizes - including 370 Fortune 500 companies. Our dedication to client satisfaction strengthens and expands these relationships. For instance, 145 of our top 150 revenue-generating clients have been with us for at least ten years. By enhancing our consulting and learning outsourcing expertise through alliances and other capabilities, we help move clients forward across every part of their businesses, from strategic planning to day-to-day operations.
At BK One Learning, we specialize in crafting innovative learning solutions tailored for large organizations. Our comprehensive services include custom eLearning design, instructor-led training, and blended learning approaches that engage and inspire employees. We focus on aligning workforce development with organizational goals, ensuring our clients can effectively navigate industry changes and enhance employee performance. With a commitment to excellence, our experienced team integrates cutting-edge technologies and instructional design frameworks to create impactful learning experiences.
Our Founder & Chairman
Dr. Bikram Kumar Singh
Founder and Chief Executive Officer
With over 28 years of experience in organizational learning, development, and consulting for numerous Fortune 500 companies and governments across more than 50 countries worldwide, Dr. Bikram Kumar Singh is an award-winning training leader with a robust blend of academic rigor and practical, actionable knowledge in learning and development. He possesses deep expertise in learning and development and corporate training, underpinned by a strong foundation in adult learning theories, instructional design, and training needs analysis. Dr. Singh’s academic credentials complement his practical skills in organizational development, organizational learning, and the establishment of learning organizations. He is adept at applying systems theory and agile methodologies to create actionable learning frameworks, ensuring adaptability and effectiveness in dynamic corporate environments. His proficiency extends to training and performance evaluation, organizational behavior, and management consulting, with a focus on performance improvement and customer experience (CX) enhancement by leveraging cutting-edge learning technologies, including artificial intelligence, machine learning, virtual reality, learning management systems, and data analytics.
Over the past 25 years, as Founder and CEO of BK One Learning, a global leader in BPO training and consulting, Dr. Bikram Kumar Singh has advised and collaborated with numerous clients worldwide, mainly Fortune 500 companies. He partners with their C-suite executives, HR, training, operations, and quality teams to help them create transformative, experiential, and constructive learning experiences and communities of practitioners that promote a culture of productivity and high performance across business functions. Additionally, Dr. Singh is the Co-Chair of the Board of Advisors for the Department of Learning Technologies at the University of North Texas, a top-250 global university with over 55,000 on-campus students, making it one of the largest universities in Texas. He holds a Ph.D. in Learning Technologies, with an emphasis on Workforce Learning and Performance, from the University of North Texas, where he also earned an MS in Workforce Learning and Performance. In addition, he has an MBA degree in Human Resource Management. With a Master Black Belt in Six Sigma Quality, he specializes in organizational development and organizational learning for transnational companies, training and certifying corporate trainers on his award-winning PRO-T program, providing training for international and offshore BPOs, behavioral training for employees across their employment lifecycles, management consulting on leadership development and performance improvement, customer experience improvement, CSAT/NPS enhancement for BPOs and BPMs, and establishing learning organizations at scale across some of the largest global organizations. Over the past 25 years, he has trained more than 70,000 professionals across over 50 countries for various multinational corporations, including Ameriprise Financial, Convergys, Google, KPMG, Deloitte, McKinsey, PWC, Accenture, Meta, Cognizant, JP Morgan, Infosys, Macy's, American Express, Capital One, GE, EXL, Dell, Wipro, IBM, HCL, Mphasis, Citigroup, Microsoft, Intel, Cadence, and WNS, among others. His holistic approach—integrating theory, technology, and practical application by acting as a bridge among Operations, Training, and Quality functions—positions him as a distinguished figure in the learning and development field.